Appointment recovery automation

Turn cancelled visits into filled calendars.

Slotback confirms upcoming appointments, spots openings and gives the right waitlisted customer a thoughtful path back into the calendar.

Recover a sample slot ↗Explore the workflow

Sample data only · no information is transmitted or stored

Live calendar
Today · Aug 03
Appointments18
Confirmed15
Needs action2
NC
Nadia ColeFollow-up visit
Confirmed
AM
Avery MorganNew patient consultation
Cancelled
OP
Owen PatelHygiene visit
Confirmed
↻
Open slot detected3 strong waitlist matches are ready
Review

A calm recovery layer for busy teams.

01Confirm before the visit
02Match the right waitlist
03Hand control back to staff

Workflow

Keep the routine automatic. Keep the decisions human.

Every automation has a clear trigger, review point and fallback—so staff always know what happened next.
01
✓

Confirm

Send a friendly confirmation before the appointment and make rescheduling easy.

02
!

Detect

Notice a cancellation or no-response window without requiring staff to watch the calendar.

03
◎

Match

Rank waitlisted customers using service, timing and contact preferences—not guesswork.

04
↻

Recover

Offer the opening, stop when it is filled and leave a complete activity trail.

Interactive demo

Recover one appointment, step by step.

This browser-only demonstration uses transparent matching rules and fictional sample data. A production build can connect to a calendar, CRM and messaging provider.
1Opening detectedHarbor Dental
!New opening

Today, 3:30 PM

New patient consultation

Original booking
Avery Morgan
Status
Cancelled by customer
Recovery window
90 minutes

Calendar event received

Waitlist matched

Slot confirmed

2Recovery sequenceReady
↻

Three suitable customers are waiting

Run the workflow to rank them by service fit, timing and stated preferences.

Adaptable foundation

Useful wherever time on the calendar has value.

01

Health & wellness

Appointment reminders, rescheduling paths and waitlist recovery with privacy-aware forms.

  • Dental
  • Therapy
  • Wellness
02

Personal services

Keep high-demand time slots productive while protecting the customer experience.

  • Salons
  • Fitness
  • Coaching
03

Field services

Confirm arrival windows and offer cancelled capacity to qualified nearby customers.

  • Repair
  • Cleaning
  • Consultations

Production direction

Built to fit the tools a business already uses.

Calendar→Workflow logic→SMS or email→CRM